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Customer Service Representative

1 week ago

Stellenbosch, Western Cape, South Africa Persona Staff Full time

At Persona Staff, we are seeking a highly skilled Sales Administrator to join our team.

About the Role:

We require an individual who can handle all inbound sales queries and orders with ease. This includes verifying orders, capturing data into our internal computer system, and providing quotes to existing and potential clients.

Key Responsibilities:

  • Handle all inbound sales queries and orders
  • Verify orders, including customer details and payment information
  • Capture data into our internal computer system
  • Provide quotes to existing and potential clients
  • Inform clients about stock availability, alternatives, and lead times
  • Accurately invoice clients
  • Expedite orders through internal coordination
  • Manage your time effectively to ensure timely responses to customer requests
  • Maintain and update sales and customer records
  • Support the sales department with additional administrative tasks as needed

Requirements:

  • 2 years of relevant experience
  • Proficiency in MS Office
  • Strong work ethic and sense of responsibility
  • Ability to perform under pressure
  • A driver's license with reliable transport is advantageous