Data Center Operations Manager

1 week ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time
About the Role

As a Data Center Site Lead, you will play a crucial role in optimizing workflows, triaging anomalies, and scaling operations within our cutting-edge data center campus. You will collaborate closely with the Site Services Manager to inspire and guide a team of talented technicians, empowering them to identify opportunities for process improvement and foster a culture of continuous learning and development.

Key Responsibilities
  • Lead a team of dedicated data center technicians, focusing on efficiently restoring systems and ensuring seamless production for our clients.
  • Implement global standards and workflows, aligning local data center operations with the organization's strategic vision.
  • Mentor and develop technicians to enhance their operational capabilities and empower them to deliver exceptional results with minimal supervision.
  • Manage server upgrades, integration, automated OS provisioning, and other projects while troubleshooting network, hardware, and Linux OS issues.
  • Contribute to the creation and maintenance of comprehensive documentation in the global DC knowledge base.
  • Drive process improvements and share best practices to optimize data center operations.
  • Collaborate with cross-functional teams to define specifications for tooling and automation, enabling streamlined deployment, monitoring, and hardware diagnostics at scale.
  • Ensure operational excellence by achieving key metrics and continuously seeking opportunities for improvement.
Requirements
  • Possess exceptional knowledge of server hardware, including an in-depth understanding of component and system failures.
  • Exhibit the ability to work autonomously as well as collaboratively within local or geographically dispersed teams.
  • Demonstrate strong leadership skills and experience in mentoring and guiding a team of technicians.
  • Conduct thorough failure analysis to resolve field issues effectively.
  • Track server fleet health, identifying trends, unknown issues, and validating customer service level agreements (SLAs).
  • Proficient in utilizing IPMI for diagnostics and administering software tools.
  • Experienced in real-time issue resolution during deployment execution.
  • Familiarity with Windows Server OS and WinPE OS administration.
  • Linux PXE services experience is a plus.
  • Knowledge of network troubleshooting at Layer 1, Layer 2, and Layer 3 is beneficial.
  • Skilled in scripting languages such as PowerShell, Python, and Bash for automation.
  • Virtual machine setup and environmental configuration expertise.
Qualifications
  • 6+ years of experience as a data center technician, showcasing a strong foundation in data center operations.
  • Associate's degree in computer science, computer engineering, information technology, or equivalent experience preferred.
  • CompTIA A+ or equivalent experience.
  • CompTIA Server+ or equivalent experience.
  • CCENT or equivalent experience.
  • Windows OS experience.
  • CCNA certification is preferred.
  • MCP/MSCE certification is preferred.
  • Scripting experience preferred, specifically in PowerShell, Python, or Bash.
  • Ability to lift up to 35 pounds when necessary.
  • Proficiency in safely climbing ladders and correctly wearing personal protective gear.
  • Capability to stand and walk throughout the facility for extended periods without loss of productivity.
  • Dexterity to handle, control, or feel objects, tools, or controls, and perform repetitive movements without reduction in productivity.


  • Johannesburg, Gauteng, South Africa Vantage Data Centers Full time

    About Vantage Data CentersVantage Data Centers is a leading provider of data center services, committed to delivering high-quality, reliable, and efficient solutions to our customers. We are dedicated to creating a workplace of inclusion, equity, respect, and acceptance, where diversity is celebrated and opportunities for growth and development are...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Data Center Operations ManagerAt Infotree Global Solutions, we are seeking a highly skilled Data Center Operations Manager to join our team. As a Data Center Operations Manager, you will be responsible for leading a team of data center technicians in optimizing workflows, triaging anomalies, and scaling operations within our cutting-edge data center...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Data Center Operations Manager OpportunityInfotree Global Solutions is seeking an experienced Data Center Operations Manager to join our team. As a Data Center Operations Manager, you will be responsible for leading a team of skilled technicians and collaborating with the Site Services Manager to optimize workflows and ensure seamless production for our...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Data Center Operations ManagerAs a Data Center Operations Manager, you will play a crucial role in optimizing workflows, triaging anomalies, and scaling operations within our cutting-edge data center campus. Your technical expertise, coupled with your exceptional attention to detail and analytical mindset, will empower you to identify opportunities for...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Data Center Site LeadAs a Data Center Site Lead at Infotree Global Solutions, you will play a pivotal role in driving the success of our data center operations. Collaborating closely with the Site Services Manager, you will inspire and guide a team of talented technicians to optimize workflows, troubleshoot anomalies, and scale operations within our...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Job Title: Data Center TechnicianJob Summary:We are seeking a highly skilled Data Center Technician to join our team at Infotree Global Solutions. As a Data Center Technician, you will play a crucial role in ensuring the smooth operation of our data center campus. Your technical expertise, combined with your exceptional leadership skills, will empower you to...


  • Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

    Data Center Operations SpecialistAt Infotree Global Solutions, we are seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our data center facilities.Key Responsibilities:Collaborate with the Site Services Manager to...


  • Johannesburg, Gauteng, South Africa Excelgens Consulting Services Full time

    {"title": "Data Center Technician", "description": "Job OverviewWe are seeking a skilled Data Center Technician to join our team at Excelgens Consulting Services. As a key member of our global field deployments, you will play a critical role in supporting server fleet health, ensuring seamless network operations, and collaborating with internal engineering...


  • Johannesburg, Gauteng, South Africa Excelgens Consulting Services Full time

    Job OverviewWe are seeking a skilled Data Center Technician to join our team at Excelgens Consulting Services. This role involves working with server hardware and network troubleshooting to ensure seamless operations.Key ResponsibilitiesHardware TroubleshootingDiagnose and resolve server hardware issues with expertise in root cause analysis.Collaborate with...


  • Johannesburg, Gauteng, South Africa Advanced Call Center Technologies Full time

    Customer Service RepresentativeAdvanced Call Center Technologies is seeking a skilled Customer Service Representative to join our team. As a customer-focused organization, we prioritize building strong relationships with our clients and delivering exceptional service.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Data Center Engineer

    3 weeks ago


    Johannesburg, Gauteng, South Africa ExcelGens Full time

    {"The Role": "We are seeking a skilled Data Center Technician to support our company-specific servers and data center buildouts at customer data centers. The ideal candidate will have strong technical hardware and networking skills, as well as excellent verbal and written communication skills. This person will serve as a mentor and trainer to other Service...


  • Johannesburg, Gauteng, South Africa ExcelGens Full time

    ExcelGens is a leading provider of end-to-end services to Fortune 500 clients, with a strong commitment to developing and maintaining long-term relationships with employees.We are seeking a skilled Data Center Technician to support both company-specific servers and data center buildouts at customer data centers.The ideal candidate will have strong technical...


  • Johannesburg, Gauteng, South Africa Energy At Work Full time

    Energy At Work is seeking a seasoned Contact Center Manager to lead our client's contact center team. As a key member of our team, you will be responsible for managing the day-to-day operations of the contact center, ensuring excellent customer service, and driving business results.**Key Responsibilities:**• Manage a team of contact center agents,...


  • Johannesburg, Gauteng, South Africa People Source Full time

    Electrical Expertise for Data Center ConstructionWe are seeking a skilled Electrical Lead to oversee the electrical component of our new data center construction projects. This is a long-term opportunity to be based in Manila and work with our team at People Source.Key Responsibilities:Lead the electrical design and installation of data center...


  • Johannesburg, Gauteng, South Africa Energy At Work Full time

    Energy At Work is seeking a seasoned Contact Center Manager to lead our client's contact center team. As a key member of our operations team, you will be responsible for managing a team of team leaders and ensuring the smooth operation of our contact center. We are looking for a candidate with a strong background in contact center management, excellent...


  • Johannesburg, Gauteng, South Africa People Source Full time

    Electrical Lead for Data Center ConstructionAt People Source, we are seeking an experienced Electrical Lead to oversee the electrical component of our data center construction projects. This is a long-term opportunity to be based in Manila and work on high-profile projects.Key Responsibilities:Lead the electrical team to ensure timely and within-budget...


  • Johannesburg, Gauteng, South Africa FACT Full time

    Job DescriptionFACT is seeking a highly skilled Network Operations Center Engineer to join our team. As a key member of our network operations team, you will be responsible for ensuring the smooth operation of our telecommunications network.Key Responsibilities:Monitor network/service alarms and receive complaints from customers or the hotline.Analyze alarms...


  • Johannesburg, Gauteng, South Africa People Source Full time

    Electrical Expertise for Data Center ConstructionAs the Data Center Electrical Lead: Construction, you will be responsible for overseeing the electrical component of new data centre construction projects. This is a long-term opportunity to work with our team at People Source, based in Manila.Key Responsibilities:Lead the electrical design and installation of...


  • Johannesburg, Gauteng, South Africa NTT Data Full time

    Job SummaryThe Server and Cyber Security Manager is a critical role responsible for overseeing the organization's server infrastructure, data centers, and cyber security across the organization. This includes managing server infrastructure, data centers, and cyber security, ensuring 99% infrastructure uptime, and providing 24/7 support.Key...


  • Johannesburg, Gauteng, South Africa People Source Full time

    Job Summary:We are seeking a highly skilled Data Center Electrical Lead to join our team at People Source. As a key member of our construction team, you will be responsible for overseeing the electrical component of new data centre construction projects.Key Responsibilities:Lead electrical design and installation teams to ensure projects are completed on...