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Strategic Employee Benefits Consultant Leader

2 weeks ago

Stellenbosch, Western Cape, South Africa The Recruitment Council Full time
Job Description:

The Recruitment Council is seeking a highly skilled Senior Employee Benefits Consultant to join our esteemed team. As a key member of our organization, you will play a vital role in delivering exceptional service to clients and providing expert advice on employee benefits.

Responsibilities:
  • Deliver top-tier services to employers and members of retirement funds, adhering to service level agreements and annual strategic planning.
  • Maintain an in-depth understanding of risk and retirement technical knowledge.
  • Ensure the effective management of employee benefits environments and adherence to all FAIS requirements.
  • Independently manage and consult on client portfolios, establishing strong relationships with key decision-makers.
  • Provide expert advice, excellent client service, and project management of fund-critical events to ensure seamless operations.
  • Effectively manage service providers and adhere to standard operating procedures.
  • Prepare and conduct member presentations, explaining benefits and answering questions as required.
  • Conduct regular risk and retirement re-brokes to ensure optimal solutions.
  • Prepare and distribute agenda packs for meetings, ensuring all necessary information is provided.
  • Manage monthly reconciliations and provide ongoing feedback to clients.
  • Arrange MANCO meetings, perform secretarial services, and maintain accurate records.
  • Foster strong relationships with internal colleagues and external service providers to ensure operational efficiency.
  • Build key relationships with service providers and clients, staying informed about industry developments and legislative changes.
  • Attend internal and external forums and training courses to enhance knowledge and skills.
Requirements and Qualifications:
  • Matric and NQF Level 6 and/or CFP qualifications.
  • A minimum of 5 years' experience in the Employee Benefits industry.
  • Possession of a valid driver's license and reliable transportation.
Critical Competencies:
  • Strong computer skills, including proficiency in Microsoft Office applications.
  • Exceptional planning and organizational abilities.
  • Excellent presentation and communication skills.
  • Proven problem-solving, analysis, and negotiation skills.
  • Flexibility and adaptability in a fast-paced environment.
  • Strong understanding of customer and market dynamics.
  • Entrepreneurial spirit and self-motivation.
  • Client-centric approach and continuous learning mindset.
  • Personal accountability and responsibility.
Core Competencies:
  • Maintenance of professional relationships that align with company values.
  • Demonstrated technical and product knowledge.
  • Excellence in client value proposition and service offering.
  • Understanding of the Employee Benefits industry and competitors.
  • Awareness of how individual contributions impact business outcomes.
  • Track record of client service excellence.
About Us:

The Recruitment Council is a leading organization in the recruitment industry, dedicated to providing exceptional service and expertise to our clients. We are committed to fostering a culture of excellence, innovation, and professionalism.