Senior Desktop Support Specialist
1 month ago
Become a vital part of our innovative team at iOCO Infrastructure Services, where we deliver exceptional client experiences through cutting-edge IT infrastructure solutions.
As a Senior Desktop Support Engineer, you will lead the charge in troubleshooting complex technical issues, provide expert-level support, and ensure seamless IT operations across the organization.
Key Responsibilities:
- Lead troubleshooting efforts and provide expert-level support
- Ensure seamless IT operations across the organization
- Mentor junior staff and drive continuous improvements in system performance
Requirements:
- 4-5 years' customer service delivery experience
- Basic server network support knowledge
- Expertise in desktop, notebook, printer, and smartphone support
- Generalist with a can-do attitude
Qualifications:
- MCSE, ITILv4 A+, N+, and S+ certifications
Why Choose iOCO Infrastructure Services?
We're a community of skilled professionals dedicated to delivering outstanding client experiences. Our clients are at the heart of everything we do, and their satisfaction fuels our passion for innovation and excellence.
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