Senior Desktop Support Specialist

1 month ago


Benoni, Gauteng, South Africa IOCO Full time
Unlock Your Potential as a Senior Desktop Support Engineer

Become a vital part of our innovative team at iOCO Infrastructure Services, where we deliver exceptional client experiences through cutting-edge IT infrastructure solutions.

As a Senior Desktop Support Engineer, you will lead the charge in troubleshooting complex technical issues, provide expert-level support, and ensure seamless IT operations across the organization.

Key Responsibilities:

  • Lead troubleshooting efforts and provide expert-level support
  • Ensure seamless IT operations across the organization
  • Mentor junior staff and drive continuous improvements in system performance

Requirements:

  • 4-5 years' customer service delivery experience
  • Basic server network support knowledge
  • Expertise in desktop, notebook, printer, and smartphone support
  • Generalist with a can-do attitude

Qualifications:

  • MCSE, ITILv4 A+, N+, and S+ certifications

Why Choose iOCO Infrastructure Services?

We're a community of skilled professionals dedicated to delivering outstanding client experiences. Our clients are at the heart of everything we do, and their satisfaction fuels our passion for innovation and excellence.



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