Revenue Recovery Specialist

2 days ago


Durban, KwaZulu-Natal, South Africa First Group Management Ltd Full time
Job Title: Revenue Recovery Specialist

We are seeking a highly skilled Revenue Recovery Specialist to join our team at First Group Management Ltd.

Company Overview:

As a leading hospitality travel and tourism head office, we strive to maintain high service levels while ensuring collections targets are met.

Job Description:

The purpose of this position is to ensure arrears are kept to a minimum, maintain high service delivery standards, and achieve efficiency and quality standards as per company policy and procedure.

Key Performance Areas:
  • Effectively attend to debtors book to minimize arrears
  • Maintain high levels of Service Delivery required in the department
  • Utilize various methods of correspondence such as email and WhatsApp
  • Resolve matters effectively and improve collection figures
Competencies Required:
  • Target driven
  • Accurate, organized, and able to multitask
  • Strong customer services orientation
  • Handling difficult calls in a patient and understanding manner
Salary and Benefits:

The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience. The position also offers a range of benefits, including opportunities for career growth and development.



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