Front Office Team Member
1 month ago
Job Title: Front Office Attendant
Job Summary: We are seeking a highly organized and customer-focused individual to join our team as a Front Office Attendant. The successful candidate will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Provide exceptional guest service and respond to queries and complaints in a professional and courteous manner.
- Process payments and compile invoices for guests' stays.
- Make reservations and adjustments to reservations as needed.
- Assist with daily reporting and handovers.
- Perform other administrative tasks as required.
Requirements:
- Grade 12 education and computer literacy.
- Minimum 2 years' experience in a hotel reception or similar role.
- Strong administration skills and ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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