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Front Office Supervisor

2 months ago

Lephalale, South Africa A-Z Business Professionals Full time
Job Summary

The Front Office Duty Manager is responsible for the supervision of all Front Office personnel and ensuring the proper completion of all front office duties. This includes direct and coordinated activities of the front desk, reservations, guest services, and telephone areas.

Key Responsibilities

• Supervise and direct the activities of all Front Office personnel
• Ensure the proper completion of all front office duties
• Train and develop Front Office staff
• Coordinate the front desk, reservations, guest services, and telephone areas

Requirements

• Minimum of 2-4 years of experience in a Front Office Supervisory position in 4-5-star establishments
• Grade 12 and computer literacy
• Proficient in Opera System
• Strong leadership and communication skills (written and oral)
• Resilient and flexible
• Excellent sales and customer skills
• Well-spoken and well-presented individual