Sales Support Expert

1 month ago


Cape Town, Western Cape, South Africa Massive Diamonds Marketing Full time
About the Role
We are seeking a Sales Support Specialist to join our team at Massive Diamonds Marketing. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and providing valuable support to our sales representatives.

Key Responsibilities
Provide timely and effective assistance to customers and prospects, resolving queries and issues efficiently
Support the sales team by providing data and guidance to help them meet their targets
Stay up-to-date with new product launches and features, ensuring the sales team is informed and equipped to sell effectively
Review pending orders and customer requests to ensure excellent customer service and experience
Suggest process improvements to enhance the sales team's performance

Requirements
Cape Town resident with a Matric / NQF level 4 qualification or equivalent
No prior experience needed, but a strong understanding of sales principles and customer service practices is essential
Excellent communication skills, both written and verbal
Analytical and multitasking skills, with the ability to prioritize tasks effectively
Teamwork and motivational skills, with a focus on delivering results-oriented solutions

Estimated Salary: R250,000 - R300,000 per annum
This salary range is based on the company's typical compensation structure and location. It may vary depending on individual circumstances.

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