Sales Support Expert

1 day ago


Cape Town, Western Cape, South Africa Callforce Direct Full time
About the Role

We are looking for a highly motivated and organized Sales Support Expert to join our team at Callforce Direct. As a member of our International sales team, you will be responsible for providing top-notch support to our international customers.

Key Responsibilities:

  1. Respond to customer inquiries via phone, email, and live chat in a prompt and professional manner.
  2. Assist customers with product information, order processing, and issue resolution.
  3. Support the sales team with administrative tasks, including preparing quotes, processing orders, and managing customer accounts.
  4. Coordinate with other departments to ensure timely delivery of products and services.

Requirements:

  • High school diploma or equivalent; bachelor's degree preferred.
  • Proven experience in a customer service or sales support role.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving skills and attention to detail.
  • Ability to multitask, prioritize, and manage time effectively.

Working Conditions:

  • Flexible working hours: 15:00pm to 1:00am.
  • A dynamic and fast-paced work environment.


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