Supply Chain Operations Manager

5 days ago

Randburg, Gauteng, South Africa Mukuru Full time
About the Role

We are seeking a highly skilled Supply Chain Operations Manager to oversee end-to-end demand planning and supply chain operations at Mukuru.

This is a pivotal role that will drive supply chain performance, maintain inventory levels, and facilitate seamless coordination between various stakeholders to uphold regulatory compliance and enhance overall operational efficiency.

The successful candidate will be responsible for managing the full in-house out-license and in-license demand planning process on SAP forecasting model including sales correction forecasting at individual SKU level, consensus forecast finalization, and release to supply planning team.

  • They will create and monitor the execution of supply plan in collaboration with India Demand Planner and supply planning team. They will also follow up to prioritize and expedite stock dispatches from India to prevent sales losses.
  • They will be responsible for placing orders on SAP.
  • They will ensure maintenance of stock levels as per agreed-upon inventory norms including inventory deployment at both operational warehouses, identification of stock at risk of expiry, and initiatives to lower write-offs of stock.
  • They will monitor OTIF (On-Time and In-Full) order fulfilment with the third-party distributor in liaison with the sales team including monthly calculation of OTIF delivery and continuous performance reviews to improve service levels.
  • They will chair the local Sales and Operations Planning meeting and represent South Africa in the monthly Emerging Markets S&OP.
  • They will calculate and submit MIS (Management Information System) reports as input to the S&OP process.
  • They will ensure timely new product launches with adequate launch stock in collaboration with local and global teams.
  • They will implement new initiatives and projects to strengthen supply chain systems and processes in South Africa including SAP interfacing with third party distributor.
  • They will ensure compliance with all regulatory and quality norms in coordination with the local and global RA and QA teams including change of artwork (without disruption to supplies) and phase-in of variation approvals without any supply gaps or write-offs.
Qualifications and Experience

Educational Qualification:

A formal qualification in supply chain management; APICS certification would be an advantage.

Minimum Work Experience:

5 to 8 years of experience in demand/supply planning, inventory management, or Sales and Operations planning in a pharmaceutical or FMCG environment preferred.

Key Skills and Attributes
  • Experience in working with SCM ERP (Enterprise Resource Planning) systems particularly SAP Demand Planning, Sales and Distribution, and Material Management Modules (SAP training will be provided).
  • Proven track record of driving new projects and initiatives in collaboration with multiple cross-functional teams.
  • Knowledge of calculating and tracking performance through supply chain KPIs (Key Performance Indicators) backorders, sales losses, forecast accuracy/error percentage (MAPE), OTIF (On-Time In-Full), Inventory value at risk, etc.
  • Ability to work independently and communicate at all levels.
  • Assertive and results driven.
  • Excellent verbal and interpersonal skills.
  • High level of integrity and adherence to all compliance guidelines.
  • Customer-focused and performance-driven.
  • Entrepreneurial and innovative.
  • Egalitarian and trusting.
  • Flexible and adaptive.

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