Foreign Exchange Support Specialist

1 month ago


Johannesburg, Gauteng, South Africa Rand Merchant Bank Full time

Rand Merchant Bank is a leading financial institution in South Africa, and we are currently seeking a highly skilled Foreign Exchange Support Specialist to join our team.

Job Overview

This role provides end-to-end support for all applications in production, ensuring the smooth running of day-to-day activities and optimizing the efficient performance of the applications and related processes.

Key Responsibilities
  • Liaise with Business Analysts, development teams, business users, project teams, and vendors to provide specialist business and systems support to Corporate and Investment banking clients.
  • Provide technical expertise and guidance to clients' representatives and technical specialists on Foreign Exchange operations, including SWIFT message formats, ISO 20022 cross-border payments, and reporting.
  • Ensure constant liaison activities with relevant stakeholders to resolve production queries and minimize business disruption.
  • Troubleshoot existing integrations and provide technical support to C&I clients.
Requirements

We are looking for a highly motivated individual with a strong background in Foreign Exchange operations, preferably in a Banking environment. The ideal candidate should have:

  • A relevant degree in Computer Science, Information Technology, or a related field.
  • At least three years of technical and support experience, with hands-on experience working with various platform technologies.
  • Experience in reading log files, understanding traceroute and telnet, and knowledge of API integrations and providing technical support in a Banking environment.
  • In-depth knowledge of SWIFT message formats, ISO 20022 cross-border payments, and reporting (CBPR+) messages.
  • Knowledge of Balance of Payments Reporting (BOP) reporting to SARB and exchange control processes.
  • An understanding of dealing desks and their operations.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a dynamic team environment.
What We Offer

We offer a competitive salary range of R750,000 - R1,200,000 per annum, depending on experience, plus benefits and opportunities for growth and development within the company.

About Us

Rand Merchant Bank is a proud supporter of innovation and collaboration, and we are committed to fostering a culture of excellence and integrity. If you are a driven and ambitious individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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