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Ticket Sales Supervisor Lead

1 week ago


Johannesburg, Gauteng, South Africa Safairoperations Full time

The ideal candidate will possess strong leadership and communication skills to drive results-oriented teams.

About the Role:
  • Leadership: As a Customer Service Supervisor, you will be responsible for leading a team of Ticket Sales staff, ensuring they are trained, coached, and equipped to deliver exceptional customer service.
  • Operational Excellence: You will oversee the day-to-day operations of the ticket sales department, focusing on efficiency, accuracy, and continuous improvement.
  • Customer Focus: Your primary responsibility will be to ensure that all customers receive timely and effective assistance, resolving their queries and complaints professionally.
  • Collaboration: You will work closely with other departments to ensure seamless integration and coordination of services.
Requirements:

Strong leadership and communication skills, ability to motivate and inspire teams, and experience in customer-facing roles.