Retail Operations Director

15 hours ago


East London, Eastern Cape, South Africa Global Recruitment Full time
Global Recruitment: Senior Retail Leadership Opportunity

We are seeking a highly skilled and experienced Retail Operations Director to join our team at Global Recruitment. This is an excellent opportunity for a seasoned retail professional to take on a leadership role and drive success in a fast-paced environment.

About the Role:

  • The ideal candidate will have 10-15 years of experience in FMCG retail store management, with a minimum of 7 years in a managerial position.
  • They will be responsible for managing store operations, staff performance, budgeting, and building strong customer relationships.
  • Strong staff management skills, including labor law procedures, are essential for this role.
  • A high level of computer literacy is also required.

Salary: The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.

Key Responsibilities:

  1. Manage store operations, including staff performance, inventory management, and customer service.
  2. Develop and implement effective strategies to drive sales growth and improve customer satisfaction.
  3. Lead and motivate a team of retail professionals to achieve business objectives.
  4. Collaborate with cross-functional teams to drive business results.
  5. Stay up-to-date with industry trends and best practices to ensure the company remains competitive.

Requirements:

  • Degree in Business Administration or related field.
  • Minimum of 10-15 years of experience in FMCG retail store management.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • High level of computer literacy.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement.


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