Retail Store Operations Manager

1 day ago


East London, Eastern Cape, South Africa Profile Personnel Full time

Job Description:

We are seeking a highly skilled Retail Store Operations Manager to join our team at Profile Personnel.

About the Role:

This is an exciting opportunity for a results-driven professional to oversee daily operations of a retail store, lead and motivate the sales team, and ensure excellent customer service. As a key member of our team, you will be responsible for monitoring expenses, maintaining budget controls, and coordinating promotional activities.

Key Responsibilities:

  • Oversee daily operations of the retail store, ensuring seamless execution of tasks and efficient use of resources.
  • Lead and motivate the sales team to meet sales targets, recognizing individual achievements and providing constructive feedback.
  • Develop and implement strategies to enhance customer experience, fostering loyalty and driving repeat business.
  • Monitor expenses and maintain budget controls, identifying areas for cost reduction and implementing cost-saving initiatives.
  • Coordinate promotional activities, overseeing merchandising displays and visual merchandising efforts to drive sales growth.

Requirements:

  • Proven experience as a retail manager or in a similar managerial role, with a strong track record of success.
  • Degree in Business Administration or relevant field preferred, demonstrating a solid understanding of business principles and practices.
  • Additional certifications in retail management or leadership an advantage, showcasing commitment to ongoing learning and development.
  • Strong leadership and organizational abilities, with excellent communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays, ensuring availability and responsiveness to changing circumstances.
  • Proficiency in inventory management software and point of sale (POS) systems, enabling efficient management of stock and sales processes.

Compensation:

The estimated salary for this position is R450,000 - R550,000 per annum, depending on qualifications and experience. This competitive package includes benefits such as health insurance, retirement savings, and paid time off.



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