IT Support Specialist

2 months ago


Johannesburg, Gauteng, South Africa CallForce Full time
IT Helpdesk Support Role

At CallForce, we are seeking a skilled IT Helpdesk Support professional to join our team. As a key member of our IT department, you will be responsible for providing timely and effective support to our employees.

Key Responsibilities:
  • Support Operations: Collaborate with the IT team to ensure seamless support operations and services.
  • Ticket Management: Attend to tickets in a timely and efficient manner, ensuring all issues are resolved promptly.
  • Deviation Reporting: Raise any deviations or concerns with the Head of IT, ensuring all issues are addressed promptly.
  • IT Protocol Enforcement: Ensure all employees adhere to IT protocols and guidelines, maintaining a secure and efficient IT environment.

We are looking for a highly motivated and organized individual with excellent communication skills and a passion for delivering exceptional customer service. If you are a team player with a strong work ethic and a desire to make a difference, we encourage you to apply for this exciting opportunity.



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