Senior IT Support Specialist

1 week ago


Johannesburg, Gauteng, South Africa Recru-it Full time

Job Title: Senior IT Technician

Job Purpose:

The purpose of this role is to provide expert technical support and maintenance for the company's IT systems and infrastructure. As a Senior IT Technician, you will be responsible for ensuring the smooth operation of our IT systems, resolving technical issues, and implementing new technologies to improve our IT services.

Key Responsibilities:

* Provide technical support and maintenance for all IT systems and infrastructure
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Implement new technologies and systems to improve IT services
* Collaborate with the IT team to ensure seamless integration of new systems and technologies
* Develop and maintain technical documentation and procedures

Requirements:

* At least five years of experience in IT systems and infrastructure support
* Strong knowledge of Windows operating systems, Microsoft SQL Server, and Microsoft Active Directory
* Experience with Internet Information Services (IIS), Microsoft Exchange, and Microsoft Office 365
* Solid understanding of storage area networks (SAN) and hardware troubleshooting
* Excellent analytical and problem-solving skills
* Strong communication and interpersonal skills

Working Conditions:

* This role requires some degree of traveling between company branches and subsidiaries
* May involve working on weekends where business needs require

If you are a highly skilled and experienced IT professional looking for a challenging role, please submit your application.



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