IT Operations Leader: Driving Business Growth

1 week ago


Johannesburg, Gauteng, South Africa FRIMO RECRUITMENT AGENCY Full time

FRIMO RECRUITMENT AGENCY is seeking an experienced IT Operations Leader to join their team. This role offers a competitive salary of $250,000 per annum.

**Job Description:**

The successful candidate will lead the development and implementation of strategic IT operations plans that align with business objectives. They will also be responsible for managing and tracking return on investment (ROI) for IT initiatives and assessing financial benefits.

Key Responsibilities:

  • Define and develop overall IT operations strategy to support business growth.
  • Evaluate new IT technologies to identify opportunities for improvement.
  • Lead and manage IT systems to ensure alignment with business needs.
  • Manage ROI for IT investments and assess financial benefits.
  • Collaborate with senior management to understand business requirements.
  • Provide strategic guidance on technology investments.
  • Lead secure management of IT operations to ensure compliance with regulations.
  • Design and implement IT frameworks and methodologies.
  • Establish architecture standards and guidelines.
  • Develop and mature ITSM processes.
  • Ensure high-quality IT service desk support.
  • Deliver metrics on IT service performance.
  • Proactively identify and manage IT incidents.
  • Develop strategies for data protection and disaster recovery.

**Requirements:**

To be successful in this role, you will need:

  • BSc Computer Science or related degree.
  • 15 years of experience in IT, with 8 years in a Head of IT Infrastructure and Operations role.
  • ITIL certification.


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