Desktop Support Specialist
2 weeks ago
As a Desktop Support Technician at Dimension Data, you will play a critical role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide technical support to our staff, ensuring that all computers and peripherals are functioning properly and efficiently.
Key Responsibilities:- Handle tickets assigned by your team leader and Level – 1 Helpdesk agent
- Diagnose problems and determine next steps
- Identify and discuss root causes of user technical issues
- Follow established processes and procedures
- Collaborate with onsite technicians to diagnose and troubleshoot issues
- Respond to assigned tickets/tasks in accordance with Service Level Agreement guidelines
- Tertiary qualification in Computer Science, Information Systems, or a related technical certification
- Minimum of 3 years experience as a Desktop Technician
- Excellent written and verbal communication skills
We're seeking a highly skilled and experienced Desktop Support Technician to join our team. If you have a passion for IT and a strong desire to provide exceptional customer service, we encourage you to apply.
Please submit your application with certified copies of qualifications and certifications. Your CV should not exceed 3 pages.
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Desktop Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryDimension Data is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our staff, ensuring that all computer systems and peripherals are functioning properly and efficiently.Key ResponsibilitiesHandle and resolve technical issues reported by staff...
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Desktop Support Specialist
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Cape Town, Western Cape, South Africa The Legends Agency Full timeJunior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthAbout the RoleWe are seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop Technician,...
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Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Title: Junior Desktop Support Technician (Tier 1) Location: Central, Cape Town Contract Type: Contractual (Immediate Start) Salary: R15,000 per month Overview: The Legends Agency is seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a...
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Desktop Support Specialist
3 weeks ago
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