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Customer Relationship Specialist

1 week ago

Cape Town, Western Cape, South Africa Pronel Personnel Full time

**Job Opportunity:

We are looking for a highly skilled Customer Relationship Specialist to join our team at Pronel Personnel.

About Our Company:

Pronel Personnel is a leading manufacturer of kitchen extraction and HVAC solutions, dedicated to delivering high-quality products that meet the needs of our clients.

Key Responsibilities:

  1. Customer Service and Support: Provide exceptional customer service and support, ensuring client needs are met and exceeded.
  2. Sales Performance Management: Manage sales performance by analyzing market trends, client needs, and competitor activity.
  3. Cold Calling and Lead Generation: Develop and implement effective strategies to identify and engage new business opportunities.
  4. Report Preparation and Update: Prepare and submit regular reports to management on sales performance, client interactions, and market trends.

Requirements:

  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Reliable Transportation: Must have access to a reliable vehicle and hold a valid driver's license, ideally Code EB for towing trailers.
  • Travel Requirements: Willingness to travel locally and stay away from home when necessary.
  • Technical Skills: Basic proficiency in Microsoft Office is required.