Human Resources Expert

3 weeks ago


Cape Town, Western Cape, South Africa TFG Human Resources Full time
Key Responsibilities

Deliver first-time call resolution while providing an exceptional service and employee experience.

Responsible for talent acquisition, including sourcing, screening, assessment, and placement of candidates.

Provide employee relations advice and support.

Offer solutions related to talent acquisition, employee relations, training and development, performance, transformation, OD, and reward.

Maintain adherence to agreed policies and procedures.

Assist and advise line managers and employees on self-service options.

Maintain employee data and reporting.

Adhere to service level agreements and quality standards.

Requirements

HR or related degree (essential).

2 – 3 years' experience in HR.

Cross-function HR knowledge (non-negotiable).

Excellent communication and interpersonal skills.

Excellent verbal reasoning.

Written communication skills.

A working knowledge of HR systems and MS Office.

High attention to detail, accuracy, and methodical approach.

Strong problem-solving abilities.

A strong customer-centric approach with a high service delivery mindset.

A professional approach with a solution-focused orientation.

The ability to work independently and team-oriented.

The ability to work in a pressurized, high-volume environment.

Adaptability in a changing environment.



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