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Executive Hospitality Ambassador
4 weeks ago
At Wild Dreams Hospitality, we are seeking a highly skilled and experienced Executive Hospitality Ambassador to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong background in hospitality management.
About the RoleThe Executive Hospitality Ambassador will be responsible for ensuring that all guests have a memorable and enjoyable experience during their stay with us. This includes providing exceptional customer service, managing front of house operations, and maintaining a high level of professionalism at all times.
Key Responsibilities- Customer Service: Provide exceptional customer service to all guests, responding promptly to their needs and resolving any issues that may arise.
- Front of House Operations: Manage front of house operations, including supervising staff, maintaining standards, and ensuring that all areas are clean and well-maintained.
- Professionalism: Maintain a high level of professionalism at all times, adhering to company standards and expectations.
To be successful in this role, you will need to have:
- A tertiary qualification in Hospitality or a related field.
- Previous experience working in a similar position in a lodge environment.
- Excellent communication, interpersonal, and hosting skills.
- Computer literacy.
- Confidence and ability to work well under pressure.
- A passion for the hospitality industry.
We offer a competitive salary of R150,000 per annum, plus benefits including medical aid, retirement annuity, and annual leave.
This is a live-in position, so accommodation is provided on site. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
