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Greek Language Consultant
2 months ago
We are seeking a highly skilled Greek Speaking Consultant to join our team at Tower Group. The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Greek.
Key Responsibilities:
- Assist passengers with pre- and post-flight travel-related queries in customer relations department in Greek and English languages.
- Work on airline reservations systems and handle outbound voice calls, written correspondence, and other multimedia channels daily.
- Provide fully paid product and systems training.
- Interact with international passengers with queries and compliments.
- Meet specific key performance indicators and client service levels.
Requirements:
- Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level).
- Located in South Africa or with a permanent residence permit/South African ID.
- Excellent computer literacy and technical skills.
- No criminal record.
About the Role:
This is a unique opportunity to work for a prestigious airline brand on various work streams. As a Greek Speaking Consultant, you will be responsible for providing exceptional customer service to passengers, handling queries, and resolving issues in a timely and professional manner.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and experienced Greek Speaking Consultant looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
