Customer Information Specialist
3 days ago
We are seeking an experienced Customer Information Specialist to join our team at Energy At Work. As a key member of our operations team, you will be responsible for managing customer information and preparing reports, as well as supporting campaigns and assisting with customer queries.
Key Responsibilities- Manage and verify customer details using our systems, ensuring accuracy and up-to-dateness.
- Prepare Excel reports on customer data, providing insights and recommendations to inform business decisions.
- Support campaigns and assist with customer queries, delivering exceptional customer service and resolving issues promptly.
- Handle billing information, usage reports, and contract confirmations, maintaining confidentiality and adhering to company policies.
- Assist with cancellations and liaise with different departments, ensuring seamless communication and coordination.
- Contribute to improving our processes and customer satisfaction, suggesting innovative solutions and implementing changes.
- Experience in customer support or operations, with a proven track record of success.
- Proficiency in Excel and customer management systems (OMS/CMSS), with expertise in data analysis and reporting.
- Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- A competitive salary of $65,000 - $85,000 per year, depending on experience.
- Ongoing training and development opportunities, enabling you to grow your skills and advance your career.
- A dynamic and supportive team environment, with a focus on collaboration and teamwork.
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Customer Information Manager
2 months ago
Johannesburg, Gauteng, South Africa Energy at Work Projects Full timeWe are seeking a detail-oriented and proactive Migration Specialist to join our dynamic team at Energy at Work Projects.As a key member of our operations team, you will play a crucial role in supporting customer operations by managing customer information, preparing reports, and assisting in various campaigns.Key Responsibilities:Manage and verify customer...
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Information Governance Specialist
1 month ago
Johannesburg, Gauteng, South Africa PMG Recruitment Full timeJob OverviewWe are seeking an experienced Information Governance Specialist to join our team at PMG Recruitment. This role is ideal for someone who is passionate about records management and information governance.
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Information Governance Specialist
3 days ago
Johannesburg, Gauteng, South Africa PMG Recruitment Full timeJob Title: Information Governance SpecialistWe are seeking an experienced Information Governance Specialist to join our team at PMG Recruitment. This role involves designing, implementing, and administering record systems and related information services to support efficient access, movement, updating, storage, retention, and disposal of files and other...
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Information Security Specialist
9 hours ago
Johannesburg, Gauteng, South Africa Deka Minas Pty Ltd Full timeJob OverviewWe are seeking an experienced Information Security Specialist to join our team at Deka Minas Pty Ltd.
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Information Security Specialist
3 days ago
Johannesburg, Gauteng, South Africa Deka Minas Pty Ltd Full timeJob Title: Information Security Specialist">We are seeking an experienced Information Security Specialist to join our team at Deka Minas Pty Ltd. As a key member of our organization, you will be responsible for overseeing and enforcing policies and procedures that protect our computing infrastructure from security threats.About the Role:Ensure regulatory...
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Information Governance Specialist
2 months ago
Johannesburg, Gauteng, South Africa PMG Recruitment Full timeJob Title: Records Management SpecialistAbout the Role:We are seeking a highly skilled Records Management Specialist to join our team at PMG Recruitment. The successful candidate will be responsible for managing the effective and appropriate management of records from creation to disposal. This will involve the design, implementation, and administration of...
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Customer Data Specialist
3 days ago
Johannesburg, Gauteng, South Africa Energy At Work Full timeJob Title: Customer Data SpecialistEstimated Salary: $60,000 - $80,000 per year.Company Overview:At Energy At Work, we are dedicated to providing exceptional customer experiences. As a Customer Data Specialist, you will play a crucial role in ensuring the accuracy and integrity of our customer information.Key Responsibilities:Manage and verify customer...
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Senior Information Systems Specialist
2 months ago
Johannesburg, Gauteng, South Africa Capital Recruit Full timeJob Title: Senior Information Systems SpecialistCapital Recruit is seeking an experienced Senior Information Systems Specialist to join our team. As a Senior Information Systems Specialist, you will be responsible for ensuring the stability, integrity, and efficient operation of our in-house information systems that support core organisational functions....
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Information Security Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa African Ambition Full timeCybersecurity Analyst PositionAfrican Ambition seeks an Information Security Specialist to protect our organization from cyber threats by monitoring systems and evaluating potential risks.Responsibilities include:Documenting security breaches and assessing their impactCollaborating with the security team to perform vulnerability tests and identify network...
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Information Systems Security Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeAbout the RoleWe are seeking an experienced Information Systems Security Specialist to join our team at Pillango Placements. As a key member of our IT department, you will play a critical role in ensuring the security and integrity of our information systems.Job Responsibilities:Audit Planning and Execution: Plan and execute audits to identify...
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Information Governance Specialist
9 hours ago
Johannesburg, Gauteng, South Africa PMG Recruitment Full timeJob DescriptionWe are seeking an experienced Information Governance Specialist to join our team at PMG Recruitment. The successful candidate will have a proven track record of managing records and information effectively, with a focus on ensuring accuracy and availability.About the RoleThis is a senior-level position that requires a strong understanding of...
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Johannesburg, Gauteng, South Africa Michelle Taylor Recruitment Full timeCustomer Service and Order Processing SpecialistWe are seeking an experienced Customer Service and Order Processing Specialist to join our team at Michelle Taylor Recruitment. As a Customer Service and Order Processing Specialist, you will handle customer inquiries, resolve complaints, and process orders from receipt to delivery.Key ResponsibilitiesHandle...
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Customer Support Specialist
3 days ago
Johannesburg, Gauteng, South Africa RTT Full timeJob OverviewRTT seeks a skilled Customer Support Specialist to support our ecommerce client issues and drive a First Contact Resolution (FCR) culture. As a key member of our team, you will troubleshoot customer incidents efficiently, providing accurate and complete information. Your role will also involve establishing relationships with key parties in the...
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Senior Information Security Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Snaphunt Full timeAbout the RoleWe are seeking a highly skilled Senior Information Security Specialist to join our team at Snaphunt. This is a fantastic opportunity to work within a company with a solid track record of success.Key ResponsibilitiesImplement and manage security technologies, specifically Fortinet solutions.Deliver technical projects related to security from...
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Customer Experience Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Cre8work Full timeAbout Cre8workWe are a dynamic organization dedicated to delivering exceptional service experiences to our customers.Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, resolving their queries and concerns...
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Information Security Specialist
9 hours ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeAbout the RoleWe are seeking an experienced Information Security Specialist to join our team at Network Recruitment. In this role, you will be responsible for monitoring and responding to security events, assisting with firewall rules and user access management, and operating anti-malware solutions.
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Procurement and Customer Solutions Specialist
1 month ago
Johannesburg, Gauteng, South Africa CFAO Full timeJob Title: Procurement and Customer Solutions SpecialistAbout the RoleCFAO is seeking a highly skilled Procurement and Customer Solutions Specialist to join its Africa Mobility Solutions Parts Department in Johannesburg, South Africa. This is a full-time, unlimited-term contract position that offers an exciting and challenging opportunity for a suitably...
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Customer Experience Specialist
1 month ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeDescription To deliver exceptional customer experiences, we are seeking a highly skilled Customer Experience Specialist to join our team. Key Responsibilities: Connect with customers through empathetic and tailored support, ensuring their needs are met and exceeded. Converse with customers in a clear and concise manner, providing helpful solutions and...
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Customer Interaction Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa AJ Personnel Full timeAbout the Role:This exciting opportunity is available for a highly motivated and experienced Customer Interaction Specialist to join our team at AJ Personnel.Job Description:To perform telephonic data collection tasks from households in Gauteng, ensuring accurate and timely completion of daily targets.Administer questionnaires telephonically and...
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Medication Information Specialist
2 months ago
Johannesburg, Gauteng, South Africa Peterson Health Full timeAt Peterson Health, we are seeking a skilled Medication History Specialist to join our team.DescriptionWe are a not-for-profit rural community hospital located in Kerrville, TX, proud of our compassionate and team-oriented culture. We offer competitive pay, paid time off, and health and retirement benefits to our employees.This position will work 3 days per...