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Travel Consultant
3 weeks ago
RS Recruitment Services assists an international travel organisation in the Durban, Westville area.
Job Type: Full-time
Salary: R200,000 - R300,000 per year
Job DescriptionWe are seeking a Travel/Reservations Consultant to join our team based at our offices in Durban, Westville.
The ideal candidate should have/be the following:
- Matric certificate
- A qualification relevant to the travel industry (an advantage)
- A service-oriented approach
- Familiar with reservations processes and procedures
- Previous experience in a telephone sales environment
- Proven sales ability
- Experience selling travel packages/products for African destinations (an advantage)
Call clients and consult with them about their needs while giving practical and expert advice, in accordance with the client's budget and requirements.
Prepare and send quotes (flights, accommodation and transfers/car hire).
Follow-up with clients about quotes.
Capture bookings.
Keep the client updated regarding all booking details, flight times, accommodation and transport.
Submit call reports.
Answering of calls professionally and promptly.
Attend to queries from agents and clients telephonically and via email.
Working HoursDuring SA Summer:
- 11:00 - 20:00 Monday to Friday with a one hour break for lunch.
- 11:00 - 16:00 alternate Saturdays with no break for lunch.
Not required to work on UK public holidays (10). Will be required to work on SA public holidays.
Leave: 20 working days leave per year.
During SA Winter:
- 10:00 - 19:00 Monday to Friday with a one hour break for lunch.
- 10:00 - 15:00 alternate Saturdays with no break for lunch.
Market-related salary depending on experience and qualifications.
RequirementsPlease be sure to include the following information in your CV:
- Date of Birth
- Citizenship
- Area of Residence
- Availability
- Current/Previous Salary
- Salary Expectations
- Reasons for leaving all your positions.
