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Supervisor of Promotional Operations

2 weeks ago

Cape Town, Western Cape, South Africa RSAWEB Full time
About This Opportunity

This exciting role presents a unique chance for a talented Marketing Activations Supervisor to join our dynamic team at Octotel.

Main Responsibilities:
  • Build Key Partnerships: Establish and nurture relationships with key stakeholders, including ISP activation teams, local businesses, partners, and stakeholders, to drive continuous activations and promote our brand positively.
  • Promotions Team Guidance: Provide daily guidance and support to the Promotions Agents, fostering a productive and motivated team environment.
  • Activation Execution: Oversee the planning and execution of promotions and activations across various areas, ensuring seamless delivery and high-quality results.
  • Operational Support: Assist new staff members in getting up to speed, handle promotional material collection and packaging, and undertake additional tasks as required, including attending networking events and market research activities.
  • Exceptional Customer Support: Deliver exceptional customer support through timely responses to inquiries and issues, escalating concerns when necessary.
  • Inventory Management: Manage the collection and transportation of promotional materials, ensuring they are delivered efficiently to designated teams in planned areas.
  • Office Maintenance: Maintain a clean, organized, and well-stocked marketing area, ready for use by the team.
  • Marketing Materials Development: Prepare and distribute essential marketing materials for new access builds each week, source quotes, and oversee the production of branded items like stationery, merchandise, flyers, and brochures.
  • Stock Monitoring: Track and record marketing stock levels, alert Marketing Coordinators to impending stock needs, and contribute to effective inventory management.
  • Event Planning Collaboration: Work with the Marketing Team to plan and execute events promoting our company brand, developing effective event plans and achieving desired outcomes.
  • Database Management Contribution: Contribute to creating, maintaining, and updating promotions and marketing databases as required.
  • Special Event Coordination: Assist in setting up and managing marketing materials for special events, activations, and meetings from planning to cleanup, collaborating closely with the marketing team.
  • Customer Query Response: Help respond to customer inquiries and complaints, escalating concerns as necessary.
  • Market Data Collection: Gather data from market research surveys in new areas, helping us gain a deeper understanding of our target audience.
  • Strategy Development: Research and identify innovative methods to promote our brand and enhance our marketing efforts.
  • Weekend Work Obligation: Occasionally work on weekends to oversee and support the teams on duty for that week.
  • Activity Documentation: Capture activities through photographs for use on social media platforms.