Insurance Sales Representative

1 month ago


Johannesburg, Gauteng, South Africa CallForce Full time

Job Title: Sales and Service Consultant


About the Role:


We are seeking a highly motivated and results-driven Sales and Service Consultant to join our team at CallForce. As a Sales and Service Consultant, you will be responsible for providing world-class products and services to our clients, while achieving sales targets in an outbound call centre environment.


Key Responsibilities:


• Consistently meet sales targets


• Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes)


• Offer outstanding customer experience


• Adhere to workforce scheduling


Requirements:


• Completed Grade 12


• RE Certificate


• Minimum 30 Personal Lines Short-term Insurance credits (advantageous)


• Minimum 2 years' experience within a sales outbound call centre


• Fluent in English and one other official language


• Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements


• Be available to work shifts as well as overtime


• Solid sales track record


• Solid out-bound call centre experience and skills


• Leads warm-up and cold-calling will be mandatory


• Knowledge of short-term insurance processes, procedures and business rules advantageous


• Clean track record in terms of adherence to quality standards and compliance


• Consistent target achievement


Working Hours:


• 08h00 – 17h00 Monday to Friday


• Saturday work included if targets are not achieved


Salary: R10 000 per month including performance-based commission on target achievement of 100%



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