Insurance Sales Representative
1 month ago
Job Title: Sales and Service Consultant
About the Role:
We are seeking a highly motivated and results-driven Sales and Service Consultant to join our team at CallForce. As a Sales and Service Consultant, you will be responsible for providing world-class products and services to our clients, while achieving sales targets in an outbound call centre environment.
Key Responsibilities:
• Consistently meet sales targets
• Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes)
• Offer outstanding customer experience
• Adhere to workforce scheduling
Requirements:
• Completed Grade 12
• RE Certificate
• Minimum 30 Personal Lines Short-term Insurance credits (advantageous)
• Minimum 2 years' experience within a sales outbound call centre
• Fluent in English and one other official language
• Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements
• Be available to work shifts as well as overtime
• Solid sales track record
• Solid out-bound call centre experience and skills
• Leads warm-up and cold-calling will be mandatory
• Knowledge of short-term insurance processes, procedures and business rules advantageous
• Clean track record in terms of adherence to quality standards and compliance
• Consistent target achievement
Working Hours:
• 08h00 – 17h00 Monday to Friday
• Saturday work included if targets are not achieved
Salary: R10 000 per month including performance-based commission on target achievement of 100%
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