Technical Training Specialist
1 day ago
Arvo, a leading provider of property management software, is seeking an experienced Technical Training Specialist to join their dynamic team in Somerset West.
As a valued member of our organization, you will play a pivotal role in ensuring the seamless adoption of our system by clients. Your primary responsibility will be to design and implement customized training plans, equipping customers with the skills necessary to maximize the potential of our software.
Key Responsibilities:
- Developing and managing comprehensive training programs tailored to client needs
- Maintaining regular communication with clients to track progress and address any concerns
- Collaborating closely with clients to coordinate successful training projects from start to finish
- Providing expert guidance on best practices and software functionality to internal and external stakeholders
- Delivering high-quality system training to clients
- Offering exceptional customer support, resolving queries, and recommending solutions to users
- Assisting with data preparation and uploading onto the company's system for new clients
Required Skills and Qualifications:
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel
- Intermediate Excel skills
- Training or consulting experience preferred
- Customer service/support experience or team lead background advantageous
Estimated Salary: R22,500 - R32,500 per month
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