Systems Administrator

1 month ago


Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

About the Role

We are seeking a highly skilled Systems Administrator to join our team at FirstRand Bank Limited. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.

Key Responsibilities

  • Installation and setup of workstations and servers for mainstream manufacturers (IBM, HP, Dell)
  • Daily capacity and health checks, software maintenance, and customization
  • Active Directory management, DNS, DHCP, WINS
  • Creation of batch schedules
  • Creation of change orders, coding of basic JCL, and coding of basic automation
  • Support for batch FTP and creation of FTP encryption data by development
  • Analysis and change of batch schedules on request
  • Control of illegal intrusions from non-permissible entities outside the corporate network
  • Management of group corporate server infrastructure
  • Advice on security prevention enhancements
  • Maintenance of backup systems according to baseline standards to ensure business continuity
  • Control of server and network hardware that may cause system downtime
  • First-time resolution of customer queries or complaints and ownership of requirements and follow-up on queries handed over to other parties or areas to ensure delivery on agreed timelines and service level agreements
  • Meet set turnaround times while ensuring own availability, reliability, and accuracy
  • Proposal of improvements on internal processes that impact service levels and customer satisfaction within the area of accountability
  • Ensuring own product knowledge and guidance provided is technically accurate and collecting feedback to help improve customer service
  • Establishment of relationships with relevant individuals and departments to deliver on work expectations
  • Adherence to relevant service level agreements to build trust in the relationship
  • Execution of own work in accordance with the organizational values and code of ethics
  • Compliance with and adherence to identified governance and compliance standards and escalation of problems for investigation and resolution
  • Identification and escalation of risk as a normal part of work
  • Production of high-quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
  • Work with enhanced processes and procedures to maintain operational efficiencies
  • Delivery of work in an accurate manner to ensure consistent results
  • Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
  • Adherence to quality standards, turnaround times, and company policies and procedures
  • Completion of relevant administration, reporting, and updating of information accurately and on time
  • Creation of own personal development plan and review plan with team leader or manager
  • Keeping abreast of learning opportunities, changing products, and trends
  • Contribution to teamwork and inclusivity by working together to achieve team goals

You Will Have Access To

  • Opportunities to network and collaborate
  • Challenging work
  • Opportunities to innovate


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