Sales Performance Coordinator

3 days ago


Limpopo, South Africa TFG (The Foschini Group) Full time
Job Overview:
We are seeking a Floor Team Lead to join our team at TFG (The Foschini Group). As a key member of our floor team, you will be responsible for supporting the store management team to provide outstanding leadership to the store team and ensuring operational excellence through a customer-centric mindset.

About the Role:
The successful candidate will have a minimum of 3 years retail experience with a minimum of 1 year store leadership experience. They will possess high flexibility and ability to adapt to different customers and situations, as well as a high sense of urgency with demonstrated ability to work independently. Excellent leadership, interpersonal, and communication skills are essential for this role.

Key Responsibilities:
* Support the store management team to provide outstanding leadership to the store team* Ensure the team executes operational excellence through a customer-centric mindset* Generate high levels of motivation and commitment within the store* Allocate time effectively; handle multiple tasks and complete priorities* Provide input and manage merchandise and visual principles* Drive performance through the store KPIs (e.g., turnover, rewards, new accounts, visuals, etc.)

Qualifications:
* A Matric certificate* Minimum 3 years retail experience with a minimum of 1 year store leadership experience* High flexibility and ability to adapt to different customers and situations* A high sense of urgency with demonstrated ability to work independently* Outstanding leadership, interpersonal, and communication skills* Ability to work a flexible schedule to meet the needs of the business* Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers* Strategic Sales Planning* Managing the Sales Process* Customer Value Management

Behaviours for Success:
* Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm* Effectively building formal and informal relationship networks inside and outside the organization* Building strong customer relationships and delivering customer-centric solutions* Making good and timely decisions that keep the organization moving forward* Anticipating and adopting innovations in business-building digital and technology applications* Creating a climate where people are motivated to do their best to help the organization achieve its objectives* Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses* Good verbal/written communication skills and good organizational skills* Strong organizational and planning skills* The ability to multi-task in a fast-paced environment* The ability to work independently* The ability to take initiative* A high level of attention to detail

About Us:
TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that inspire our customers to live their Best Lives.

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