Customer Service Liaison

4 days ago


Pretoria, Gauteng, South Africa beBee Professionals Full time
Job Title: Customer Service Liaison

About the Role:

BeBee Professionals is seeking an experienced Customer Service Liaison to join our team in Pretoria. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through responsive communication, prompt issue resolution, and proactive information provision about our products and services.

Key Responsibilities:

• Provide top-notch customer service to clients via multiple channels
• Respond to customer inquiries and resolve complaints efficiently
• Offer general information on our products and services
• Collaborate with colleagues to achieve team goals and objectives

Requirements:

• At least 2 years of experience in customer-facing roles
• Excellent verbal and written communication skills
• Ability to work under pressure and prioritize tasks effectively
• Proficiency in Microsoft Office Suite
• Strong knowledge of customer service principles and best practices

Salary Information:

We offer a competitive salary range of R250,000 - R350,000 per annum, commensurate with experience, plus benefits including health insurance, retirement savings plan, and paid time off. The ideal candidate should have strong interpersonal skills, be able to work independently, and possess excellent problem-solving abilities.

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