Bookings and Administration Assistant
2 days ago
Administrative Support:
Mavel Placement Consultants seeks a detail-oriented Bookings and Administration Assistant to provide exceptional administrative support in our Stellenbosch, Western Cape office.
This role involves scheduling appointments, maintaining accurate records, and ensuring seamless communication between customers, service, and parts departments.
Key Responsibilities:- Schedule appointments for vehicle servicing, maintenance, and repairs.
- Maintain accurate customer and service records.
- Communicate effectively with customers and internal stakeholders.
- Confirm appointments and send reminders to reduce no-shows.
- Provide administrative support to the dealership team.
- Contribute to achieving high levels of customer satisfaction through excellent service and timely follow-ups.
- Senior Certificate (Grade 12).
- Fully bilingual (English and Afrikaans); a third South African language is an advantage.
- Experience in administrative roles, preferably in the motor dealership industry.
- Excellent organizational and time management skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Results-driven and proactive approach to problem-solving.
- Flexibility and adaptability in a dynamic work setting.
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