Mastering Car Wash Store Operations

9 hours ago


Johannesburg, Gauteng, South Africa HR Studio Ltd Full time

Company Overview

At HR Studio Ltd, we are committed to delivering exceptional customer experiences in our car wash stores. As a key member of our team, the successful candidate will play a pivotal role in driving business growth and excellence.

Job Description

The Store Manager will oversee all aspects of store operations, ensuring seamless execution of daily tasks, efficient workflow, and adherence to established processes and standards. Key responsibilities include:

  • Overseeing opening and closing procedures, scheduling, and inventory management
  • Ensuring efficient workflow and adherence to established processes and standards
  • Monitoring and maintaining cleanliness and functionality of equipment and facilities
  • Implementing health and safety protocols to provide a safe working environment for staff and customers
  • Staff Supervision and Training: supervising a team of car wash technicians and support staff, fostering a positive work environment, promoting teamwork, and addressing employee issues or concerns
  • Providing exceptional customer service, handling customer inquiries, concerns, and complaints in a professional and timely manner
  • Training and coaching staff to deliver outstanding customer service and maintain a positive customer experience throughout the car washing process


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