Business Operations Manager
4 days ago
We are seeking an experienced Business Operations Manager to oversee the daily operations of our car washing store. The successful candidate will be responsible for ensuring the smooth and efficient management of all aspects of the store.
Main Responsibilities:- Store Management: Oversee and manage all aspects of the car washing store operations, including opening and closing procedures, scheduling, and inventory management.
- Workforce Supervision and Training: Supervise a team of car wash technicians and support staff, foster a positive work environment, and promote teamwork.
- Customer Service: Ensure exceptional customer service is provided to all customers, handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Inventory Management: Manage inventory levels of cleaning supplies, chemicals, and other operational materials, coordinate with suppliers to ensure timely delivery and maintain adequate stock levels.
- Financial Analysis: Analyze sales performance, identify opportunities for upselling or cross-selling, and implement inventory control measures to minimize waste and optimize cost-effectiveness.
- Leadership Skills: Strong leadership and people management skills.
- Organizational Skills: Excellent organizational and multitasking abilities.
- Communication Skills: Effective communication and interpersonal skills.
- Customer-Centric Mindset: A customer-centric mindset and a commitment to delivering exceptional service.
- Education and Experience: Matric and proven experience in retail or store management.
HR Studio Ltd is a dynamic and innovative company that values excellence and customer satisfaction. We offer a competitive salary package and opportunities for growth and development.
SalaryR250 000 - R300 000 per annum.
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Restaurant Operations Manager
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