Luxury Lodge Operations Manager
3 days ago
We are seeking an experienced Luxury Lodge Operations Manager to join our team at Bright Search Recruitment (Pty) Ltd.
Job Description:This role will oversee the day-to-day operations of our 5-star lodge, ensuring exceptional service and maintaining high standards in hospitality and facility maintenance. Key responsibilities include guest relations, operational excellence, team leadership, quality control, and inventory & financial oversight.
Key Responsibilities:- Guest Relations: Create unforgettable guest experiences by delivering attentive, personalized service and ensuring every visitor enjoys the full luxury lodge experience.
- Operational Excellence: Assist the Lodge Manager in overseeing day-to-day operations across all departments, ensuring top standards in hospitality, service, and facility maintenance.
- Team Leadership: Motivate and manage a dedicated team to deliver exceptional service, supporting staff development and fostering a positive work environment.
- Quality Control: Monitor lodge facilities and services to maintain our 5-star standards, with attention to detail in all guest-facing areas.
- Inventory & Financial Oversight: Manage inventory, assist in budget tracking, and oversee stock levels to ensure operational efficiency.
- Proven Experience: Proven experience in a management role within a 5-star lodge, boutique hotel, or similar high-end hospitality environment.
- Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
- Adaptability: Adaptability to work in a remote location, with a flexible approach to tasks.
- Technical Skills: Proficiency in lodge management systems and inventory control.
- Competitive Salary & Benefits: A competitive salary and comprehensive benefits package, including full-board accommodation and other perks.
- Breathtaking Environment: The opportunity to work in the heart of Limpopo's wilderness, surrounded by nature.
- Professional Growth: The chance to build your career in luxury hospitality at one of South Africa's top lodges.
The estimated salary for this position is R450,000 - R550,000 per annum, depending on experience.
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