Luxury Lodge Operations Manager

3 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Bright Search Recruitment (Pty) Ltd Full time
Luxury Lodge Operations Manager

We are seeking an experienced Luxury Lodge Operations Manager to join our team at Bright Search Recruitment (Pty) Ltd.

Job Description:

This role will oversee the day-to-day operations of our 5-star lodge, ensuring exceptional service and maintaining high standards in hospitality and facility maintenance. Key responsibilities include guest relations, operational excellence, team leadership, quality control, and inventory & financial oversight.

Key Responsibilities:
  • Guest Relations: Create unforgettable guest experiences by delivering attentive, personalized service and ensuring every visitor enjoys the full luxury lodge experience.
  • Operational Excellence: Assist the Lodge Manager in overseeing day-to-day operations across all departments, ensuring top standards in hospitality, service, and facility maintenance.
  • Team Leadership: Motivate and manage a dedicated team to deliver exceptional service, supporting staff development and fostering a positive work environment.
  • Quality Control: Monitor lodge facilities and services to maintain our 5-star standards, with attention to detail in all guest-facing areas.
  • Inventory & Financial Oversight: Manage inventory, assist in budget tracking, and oversee stock levels to ensure operational efficiency.
Requirements:
  • Proven Experience: Proven experience in a management role within a 5-star lodge, boutique hotel, or similar high-end hospitality environment.
  • Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
  • Adaptability: Adaptability to work in a remote location, with a flexible approach to tasks.
  • Technical Skills: Proficiency in lodge management systems and inventory control.
What We Offer:
  • Competitive Salary & Benefits: A competitive salary and comprehensive benefits package, including full-board accommodation and other perks.
  • Breathtaking Environment: The opportunity to work in the heart of Limpopo's wilderness, surrounded by nature.
  • Professional Growth: The chance to build your career in luxury hospitality at one of South Africa's top lodges.

The estimated salary for this position is R450,000 - R550,000 per annum, depending on experience.



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