Freight Operations Manager

20 hours ago


Pietermaritzburg, KwaZulu-Natal, South Africa Buffalo International Logistics Full time

About Buffalo International Logistics

We are a dynamic logistics company seeking an experienced Freight Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of goods to our clients.

Job Summary:

The Freight Operations Manager will oversee the daily operations of our freight management services, including vehicle maintenance, safety protocols, and customer service. You will be responsible for managing a team of drivers, maintaining accurate records, and ensuring compliance with industry regulations.

Responsibilities:

  • Vehicle Maintenance: Ensure that all vehicles are in good working condition by conducting regular inspections, servicing, and repairs as needed.
  • Safety: Operate vehicles safely at all times, following traffic laws and regulations, and ensure that vehicles are equipped with necessary safety features.
  • Compliance: Comply with all relevant laws and regulations governing the logistics industry, including licensing, permits, insurance, and taxation.
  • Custoemr Service: Maintain high levels of customer satisfaction through timely delivery, courteous communication, and professional interaction.
  • Documentation: Keep accurate records of work, including invoices, receipts, logbooks, and other relevant paperwork.
  • Financial Management: Manage finances effectively, including budgeting, invoicing, tracking expenses, and ensuring timely payment for services rendered.
  • Time Management: Plan routes and schedules efficiently to maximize productivity and minimize downtime.
  • Communication: Communicate effectively with dispatchers, clients, and other stakeholders, responding promptly to messages and keeping others informed of issues or delays.

Requirements:

  • 4+ years of driving experience
  • Valid driver's license (6+ years old)
  • Above 30 years old
  • Excellent reading, writing, and speaking skills
  • Experience working in a courier/logistics company
  • BASIC tech knowledge
  • Possession of a smartphone
  • Own vehicle (preferred but not compulsory)
  • Knowledge of route planning
  • Understanding of customer service and satisfaction

Salary: $60,000 - $80,000 per annum, depending on experience.


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