Freight Operations Manager
20 hours ago
About Buffalo International Logistics
We are a dynamic logistics company seeking an experienced Freight Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of goods to our clients.
Job Summary:
The Freight Operations Manager will oversee the daily operations of our freight management services, including vehicle maintenance, safety protocols, and customer service. You will be responsible for managing a team of drivers, maintaining accurate records, and ensuring compliance with industry regulations.
Responsibilities:
- Vehicle Maintenance: Ensure that all vehicles are in good working condition by conducting regular inspections, servicing, and repairs as needed.
- Safety: Operate vehicles safely at all times, following traffic laws and regulations, and ensure that vehicles are equipped with necessary safety features.
- Compliance: Comply with all relevant laws and regulations governing the logistics industry, including licensing, permits, insurance, and taxation.
- Custoemr Service: Maintain high levels of customer satisfaction through timely delivery, courteous communication, and professional interaction.
- Documentation: Keep accurate records of work, including invoices, receipts, logbooks, and other relevant paperwork.
- Financial Management: Manage finances effectively, including budgeting, invoicing, tracking expenses, and ensuring timely payment for services rendered.
- Time Management: Plan routes and schedules efficiently to maximize productivity and minimize downtime.
- Communication: Communicate effectively with dispatchers, clients, and other stakeholders, responding promptly to messages and keeping others informed of issues or delays.
Requirements:
- 4+ years of driving experience
- Valid driver's license (6+ years old)
- Above 30 years old
- Excellent reading, writing, and speaking skills
- Experience working in a courier/logistics company
- BASIC tech knowledge
- Possession of a smartphone
- Own vehicle (preferred but not compulsory)
- Knowledge of route planning
- Understanding of customer service and satisfaction
Salary: $60,000 - $80,000 per annum, depending on experience.
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