High-Profile IT Support Professional

3 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time
Senior IT Technician

We are seeking an experienced Senior IT Technician to join our prestigious 5-star hospitality team at The Legends Agency. This is a fantastic opportunity for a motivated and knowledgeable individual with a strong foundation in IT support to elevate their career in the world of luxury hospitality.

About the Role:

This key position involves overseeing the technology systems and infrastructure, ensuring smooth and efficient operations. You will be responsible for managing computer systems, networks, and software applications, as well as evaluating and providing proactive suggestions for technology advancements and improvements.

  • Main Responsibilities:
  • Oversee the technology systems and infrastructure, ensuring smooth and efficient operations.
  • Manage computer systems, networks, and software applications.
  • Evaluate and provide proactive suggestions for technology advancements and improvements.
  • Strategically plan and implement systems to fulfill and exceed expectations for over 200 computer system users.
  • Maintain extensive knowledge of systems, data security risks, networking, entertainment, and business continuity.
  • Ensure service levels are delivered at the highest priority and quality to enhance efficiency and productivity.
  • Contribute to the seamless operation of our establishments, supporting our reputation for excellence in guest experience.
Requirements:

To be considered for this role, you will require:

  • A degree or diploma in Information Technology.
  • Minimum five (5) years of experience in hospitality, operations, and IT support roles, with at least two (2) years in a supervisory/managerial capacity.
  • Strong organizational and administrative skills, excellent communication abilities, and a professional level of English language proficiency.
  • A valid driver's license.
What We Offer:

In return for your expertise and dedication, we offer a competitive salary range of $85,000 - $110,000 per annum, plus additional benefits including parking, refreshments, tech allowance, cell phone allowance, affordable staff accommodation, discretionary annual bonus, and discounted staff meals.



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