Change and Operational Excellence Consultant
1 week ago
About Us
At TFG, we value our people as our greatest asset. We are seeking a highly skilled Change and Communication Consultant to join our team, responsible for planning, executing and evaluating the change and communication plans for various HR projects and initiatives.
Job Description:
The Change and Communication Consultant will be responsible for ensuring effective communication with stakeholders, including project leads and business stakeholders. This involves compiling and implementing internal employee change and communication plans related to various HR initiatives and projects, according to our structured change management methodology.
Key Responsibilities:
- Briefing and Stakeholder Management: Ensure effective and collaborative briefings with project leads and business stakeholders to ensure successful implementation of HR projects.
- Change Management: Compile and implement internal employee change and communication plans related to various HR initiatives and projects, according to our structured change management methodology.
- Communication Planning: Prepare communication drafts e.g. emails, user guides and FAQs, tailored to the various stakeholder groups to ensure effective communication.
- Quality Control: Ensure content delivered/produced meets quality standards and adhere to defined operating procedures.
- Project Coordination: Manage timelines with stakeholders to ensure communication is delivered per agreed timelines and utilize correct processes and operational execution.
- Employee Engagement: Manage employee engagement and other initiatives to ensure effective implementation.
- Process Improvement: Support and implement business processes by interpreting and applying relevant policies and associated processes.
Requirements:
- Qualifications: A degree or equivalent qualification in a relevant field.
- HR Experience: 5 - 7 years working experience within an HR environment.
- Project Delivery: 1 - 3 years' experience working in a project delivery context advantageous.
- Change Management Methodology: Change Management methodology course or accreditation (e.g. ADKAR) advantageous.
- Communication Skills: Excellent interpersonal skills and ability to communicate effectively with various stakeholders.
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