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Operations Director

2 months ago

Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time
Job Position: Chief Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Chief Operations Manager to join our team at On Line Personnel. The successful candidate will be responsible for leading and managing the operations function, ensuring the smooth day-to-day running of the business.

Key Responsibilities:

  • Operational Strategy and Planning:
    • Develop and implement operational strategies aligned with the company's objectives
    • Design and oversee the execution of business plans to meet company goals
  • Process Management:
    • Ensure all operational processes are streamlined and efficient
    • Implement best practices and continuous improvement methodologies
  • Warehouse Management:
    • Oversee the day-to-day operations of the warehouse
    • Ensure the correct use and management of the Warehouse Management System (WMS)
    • Report on operational aspects of the warehouse to senior management
    • Ensure the team processes store orders timeously
    • Ensure the team correctly receives and stores stock from all suppliers
  • Team Leadership:
    • Lead, mentor, and develop the operations team
    • Foster a culture of high performance, accountability, and continuous learning
  • Financial Management:
    • Manage the operations budget, ensuring cost-effective operations
    • Monitor financial performance and implement corrective measures as needed
    • Assist the finance team with stock takes to ensure accurate stock reporting
  • Compliance and Risk Management:
    • Ensure all operations comply with legal and regulatory requirements
    • Develop risk management strategies to minimize operational risks
  • Performance Monitoring:
    • Set performance targets and monitor key performance indicators (KPIs)
    • Report on operational performance to senior management and stakeholders
  • Customer and Supplier Management:
    • Maintain strong relationships with key customers and suppliers
    • Ensure customer satisfaction and address operational issues promptly

Requirements:

  • Qualifications:
    • Bachelor's Degree in Business Administration, Operations Management, or a related field
    • Master's Degree or MBA highly advantageous
  • Experience:
    • Minimum of 3 to 5 years of experience in operations management
    • Proven track record in a senior leadership role, preferably within a medical or related industry
  • Skills:
    • Ability to analyze complex operational issues and develop effective solutions
    • Analytical thinking
    • Proven ability to make sound decisions under pressure
    • Ability to drive innovation and change within the organization
    • Strong leadership and people management skills
    • Excellent strategic planning and project management abilities
    • Proficient in financial management and budgeting
    • Strong problem-solving and decision-making skills
    • Excellent communication and interpersonal skills