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Customer Service Representative
2 months ago
Customer Service at Zasttra (Pty) Ltd. means being a relationship builder, not just a question answerer. You'll work with customers to ensure they have a seamless online shopping experience. Our fast-paced environment means no two days are ever the same. To succeed, you'll need to be an enthusiastic multitasker who can stay calm under pressure. You'll take ownership of your work and use your initiative to resolve customer issues. Strong communication skills are a must, as you'll be working with both computers and people simultaneously. You'll need to stay up-to-date on current campaigns, sales activities, and strategies. Your daily tasks will include handling customer inquiries about online orders, collections, and products across various channels. You'll be the face of our company, providing excellent customer service and support.
