Sales Growth Specialist

1 week ago

Cape Town, Western Cape, South Africa iKhokha Full time

Role Overview

iKhokha is seeking a highly motivated Sales Growth Specialist to drive the growth of our customer base in the Westcoast, Cape Town Territory and surrounding areas. As a key member of our sales team, you will be responsible for identifying and pursuing new sales opportunities, building a sales pipeline, and closing deals.

Key Responsibilities

  • Prospect and canvass for new customers in targeted areas and industries
  • Post-sale call and follow-ups, logging all activity and demos with clients
  • Promotional or new product upsell/cross-sell/service calls
  • Research new sales leads, plan country trips, and execute plans to acquire new customers
  • Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly and quarterly basis
  • Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management
  • Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
  • Sign-up merchants and assist them with FICA documentation required
  • Complimentary follow-up visits
  • Full focus on specialized campaigns and reporting in detail on this, such as top merchant campaign or area-targeted campaigns
  • Uphold company standards and values at all times when representing the brand
  • Monitor competition in the marketplace and share any relevant insights
  • Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management
  • Maintain professional and technical knowledge through ongoing self and shared learning

Requirements

  • Completed Matric
  • Minimum 3 years Field/Outbound Sales experience
  • Previous exposure working within merchant services or banking sector is advantageous
  • Excellent communication skills, both verbal and written
  • Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
  • FICA training advantageous
  • Valid driver's license and own reliable transport is essential

Additional Skills & Knowledge

  • Proven track record delivering on sales targets and successfully dealing with customer relationships
  • Advanced knowledge of Sales funnel & pipeline management

Perks of Joining the iKhokha Tribe

  • Work in a high-growth company with tangible results you're accountable for
  • Enjoy hybrid, remote, and in-office work models
  • Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
  • Be guided by visionary leadership
  • Seize the opportunity for study leave
  • Access to on-demand learning and development
  • Experience a friendly, collaborative culture with a team of all-round-lekker humans
  • Coffee on tap and a selection of hot beverages provided by our onsite Barista

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