Sales Growth Specialist
4 weeks ago
Role Overview
iKhokha is seeking a highly motivated Sales Growth Specialist to drive the growth of our customer base in the Westcoast, Cape Town Territory and surrounding areas. As a key member of our sales team, you will be responsible for identifying and pursuing new sales opportunities, building a sales pipeline, and closing deals.
Key Responsibilities
- Prospect and canvass for new customers in targeted areas and industries
- Post-sale call and follow-ups, logging all activity and demos with clients
- Promotional or new product upsell/cross-sell/service calls
- Research new sales leads, plan country trips, and execute plans to acquire new customers
- Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly and quarterly basis
- Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow-up visits
- Full focus on specialized campaigns and reporting in detail on this, such as top merchant campaign or area-targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning
Requirements
- Completed Matric
- Minimum 3 years Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills, both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
- FICA training advantageous
- Valid driver's license and own reliable transport is essential
Additional Skills & Knowledge
- Proven track record delivering on sales targets and successfully dealing with customer relationships
- Advanced knowledge of Sales funnel & pipeline management
Perks of Joining the iKhokha Tribe
- Work in a high-growth company with tangible results you're accountable for
- Enjoy hybrid, remote, and in-office work models
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions
- Be guided by visionary leadership
- Seize the opportunity for study leave
- Access to on-demand learning and development
- Experience a friendly, collaborative culture with a team of all-round-lekker humans
- Coffee on tap and a selection of hot beverages provided by our onsite Barista
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