Retail Travel Consultant

2 months ago


Sandton, South Africa Executive Placings Full time
Executive Placings: Retail Travel Specialist

Inbound Tour Company seeks an experienced Retail Travel Specialist to join their team in Sandton. This role requires a minimum of 3-5 years of previous inbound tour consulting experience.

Key Responsibilities:

  • Creative planning and designing of itineraries
  • Managing reservations to ensure guest budget is achieved
  • Handling bookings from quote to finalizing, invoicing, and travel documents
  • Providing consistent and clear communication with agents, sales teams, and preferred supplier partners
  • Rotational emergency duty and early/late shift work

Requirements:

  • Minimum 3-5 years of inbound tour consulting experience
  • Tourplan advantageous
  • WETU
  • Good understanding of terms and conditions, product knowledge, and third-party destinations
  • Understanding of travel industry channels
  • Passion for delivering service excellence
  • Good knowledge of South Africa, Southern, and East Africa

About the Role:

This role involves creative planning and designing of itineraries, managing reservations, and handling bookings. The successful candidate will have excellent communication skills and a passion for delivering service excellence.



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