Retail Travel Consultant
2 months ago
Executive Placings is seeking an experienced Retail Travel Consultant to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients and delivering high-quality travel experiences.
Key Responsibilities:
- Design and plan customized itineraries for clients, taking into account their preferences and budget.
- Manage the reservations process, ensuring that all bookings are handled efficiently and effectively.
- Handle bookings from quote to finalizing, invoicing, and travel document preparation.
- Communicate clearly and consistently with agents, sales teams, preferred supplier partners, and colleagues.
- Participate in emergency duty on a rotational basis and work flexible hours, including early and late shifts.
Requirements:
- Minimum of 3-5 years of experience in inbound tour consulting.
- Knowledge of tour planning, WETU, and travel industry channels.
- Understanding of terms and conditions, product knowledge, and third-party destinations.
- Passion for delivering service excellence and a good knowledge of South Africa, Southern, and East Africa.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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