IT Systems Manager

5 days ago


Germiston, Gauteng, South Africa Boardroom Appointments Full time
Job Title: Systems Administrator

Boardroom Appointments is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.

Key Responsibilities:
  • Hardware and Software Support: Provide technical support and maintenance for all user-assigned equipment, including desktops, laptops, and mobile devices.
  • System Implementation and Upgrades: Implement and upgrade all hardware and software of user equipment, including desktops, laptops, and mobile devices.
  • Barcode Systems Support: Support all barcode systems equipment, including Honeywell handheld scanners and Zebra label printers.
  • Access Control and CCTV Systems: Specify and manage the installation of building access control and Closed Circuit TV systems, and maintain and upgrade these when needed.
  • Software Support: Provide first-level software support for JD Edwards.
  • IT Asset Management: Maintain IT related physical and digital asset inventory.
  • ITIL Best Practices: Understand and follow ITIL best practice.
  • ServiceNow or Similar Ticketing System: Experience with ServiceNow or similar Incident/Request ticketing system.
  • Equipment Maintenance: Perform equipment regular maintenance, imaging, and backup of machines.
  • Hardware and Software Procurement: Procure and successfully implement both hardware and software solutions to satisfy specific business needs in accordance with the Company Global IT standards.
  • Corporate Projects: Assist with corporate-assigned projects.
  • Printer and Multifunction Device Maintenance: Maintain printers and multifunction devices.

Requirements:

  • Matric (Grade 12): Minimum educational requirement.
  • Bachelors Degree in Computer Technology, Computer Programming, Information Technology, or Related Field: Required.
  • At Least Three Years of Experience Supporting End Users/Help Desk: Essential.
  • Problem-Solving and Analytical Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Technical Knowledge: Understanding of information systems, technician support, and ability to provide system analysis and comprehensive computer software support.
  • Communication Skills: Ability to write routine reports and correspondence, and effectively communicate information and respond to questions in person-to-person and small group situations.

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