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IT Systems Manager

2 months ago

Germiston, Gauteng, South Africa Boardroom Appointments Full time
Job Title: Systems Administrator

Boardroom Appointments is seeking a highly skilled Systems Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.

Key Responsibilities:
  • Hardware and Software Support: Provide technical support for all user-assigned equipment, including desktops, laptops, and mobile devices.
  • System Maintenance: Implement and upgrade all hardware and software of user equipment, including desktops, laptops, and mobile devices.
  • Barcode Systems: Support all barcode systems equipment, including Honeywell handheld scanners and Zebra label printers.
  • Access Control and CCTV Systems: Specify and manage the installation of building access control and Closed Circuit TV systems, and maintain and upgrade these when needed.
  • Software Support: Provide first-level software support for JD Edwards.
  • IT Asset Management: Maintain IT related physical and digital asset inventory.
  • ITIL Best Practices: Understand and follow ITIL best practice.
  • ServiceNow: Experience with ServiceNow or similar Incident/Request ticketing system.
  • Equipment Maintenance: Perform equipment regular maintenance, imaging, and backup of machines.
  • Hardware and Software Procurement: Procure and successfully implement both hardware and software solutions to satisfy specific business needs in accordance with the Company Global IT standards.
  • Project Support: Assist with corporate-assigned projects.
  • Printer and Multifunction Device Maintenance: Maintain printers and multifunction devices.

Requirements:

  • Education: Matric (Grade 12) and a Bachelor's degree in Computer Technology, Computer Programming, Information Technology, or a related field.
  • Experience: At least three years of experience supporting end users/help desk.
  • Skills: Defines problems, collects data, establishes facts, and draws valid conclusions. Interprets technical instructions and deals with abstract and concrete variables. Understands information systems and provides system analysis and comprehensive computer software support.