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Junior Administrator

2 months ago


Bloemfontein, Orange Free State, South Africa Mirna Butler Recruitment Full time
About the Role

We are seeking a highly organized and detail-oriented Junior Administrator to join our team at Mirna Butler Recruitment. As a key member of our administrative team, you will be responsible for providing exceptional support to our clients and candidates.

Key Responsibilities
  • Service Call Management: Accurately log and assign service calls to the correct service technician, ensuring timely completion and customer satisfaction.
  • Project Management: Collaborate with the sales team to schedule technicians for equipment installations, manage stock availability, and communicate with customers.
  • Customer Service: Provide excellent customer service, answering queries, and resolving issues in a professional and timely manner.
  • Administrative Support: Assist with administrative tasks, including data entry, filing, and reporting.
  • Stock Management: Assist with the management of spares stock, including ordering, issuing, and returning stock.
  • Warranty and Guarantee Claims: Process warranty and guarantee claims, ensuring timely resolution and customer satisfaction.
  • General Administration: Perform other administrative tasks as required, including holiday and sickness cover for other office staff.
Requirements
  • Excellent Communication Skills: Possess excellent communication skills, both written and verbal.
  • Administrative Experience: Have previous experience in an administrative role, preferably in a customer-facing environment.
  • Computer Literacy: Be proficient in the use of computer software, including Microsoft Office and SAP.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Team Player: Be a team player, with the ability to work collaboratively with colleagues and clients.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Supportive Team Environment: A supportive and collaborative team environment.