Service Coordinator
2 weeks ago
Job Summary
Mirna Butler Recruitment seeks an administrative professional to fill the role of Junior Administrator / Service Controller. This position is ideal for someone who is passionate about administration and has excellent communication skills.
Key Responsibilities
- Accurately record and assign service calls to technicians.
- Manage and schedule technicians for equipment installations.
- Process customer orders and quotations.
- Close job cards and resolve customer queries.
- Source and investigate equipment service history.
- Assist with controlling technician stock and warranties.
- Answer customer and field-based queries.
- Provide holiday and sickness cover for other office staff.
Requirements
- Excellent communication and telephone manner.
- Numeracy and accuracy with data input.
- Computer literacy.
- Ability to work under pressure and plan.
- Administrative skills and reliable transport.
Working Hours and Benefits
Monday to Friday: 8H00 - 16H30. Benefits include 50% contribution to Discovery medical aid, discretionary 13th cheque, pension, overtime, and life cover.
Application Information
- Applications close 5 September 2024.
- Only applications submitted via the Ditto Jobs platform will be considered.
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