Retail Management Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa Lumina Personnel Full time
Job Description

We are looking for a talented Floor Manager to join our team at Lumina Personnel. As a key member of our store operations, you will be responsible for ensuring a clean, organized, and well-maintained environment.

About the Job

This is a full-time position that requires strong organizational and multitasking abilities. You will be managing and supporting staff, providing training, scheduling, and performance feedback. Your ability to resolve issues effectively and maintain high levels of customer satisfaction will be crucial to your success in this role.

Responsibilities
  1. Supervise Daily Store Operations: Ensure a clean, organized, and well-maintained environment.
  2. Manage and Support Staff: Provide training, scheduling, and performance feedback.
  3. Ensure Customer Satisfaction: Address inquiries, concerns, and complaints promptly.
  4. Oversee Inventory Management: Order, stock, and merchandise products.
  5. Monitor Sales and Implement Promotions: Support marketing initiatives.
  6. Enforce Compliance: Health and safety regulations, store policies.
Requirements
  1. Proven Experience: Spar store as a Floor Manager.
  2. Organizational Abilities: Strong organizational and multitasking skills.
  3. Communication Skills: Excellent communication and interpersonal skills.
  4. Customer-Centric Mindset: Ability to resolve issues effectively.
  5. Technical Skills: Proficiency in using point-of-sale systems and inventory management software.
  6. Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer

Lumina Personnel offers a competitive salary of R180,000 - R220,000 per annum, depending on experience. You will also receive a range of benefits, including medical aid, retirement fund, and paid leave.



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