National Facilities Director
4 weeks ago
We are seeking a highly skilled and experienced National Facilities Manager to join our team at Flair TM. The successful candidate will be responsible for developing and implementing operational and life-cycle strategies for our portfolio assets, ensuring long-term sustainability.
The ideal candidate will have a proven track record in facilities and operations management, with a strong understanding of CAPEX management, budgeting, financial reviews, and utility management. They will be responsible for leading and managing various facilities-related projects, ensuring adherence to timelines and budgets.
The National Facilities Manager will also be responsible for overseeing the management and awarding of contracts, ensuring compliance with service level agreements (SLAs) and maintaining high standards of service. They will handle CAPEX budgeting, financial reviews, and ensure alignment with financial goals.
Additionally, the successful candidate will be responsible for managing utility consumption, implementing a 3-year rolling maintenance plan, and ensuring day-to-day and abnormal maintenance is carried out effectively. They will also ensure compliance with legislative requirements through regular audits and act as custodian of policies, procedures, and standards.
The National Facilities Manager will collaborate closely with Centre management, sharing best practices, driving operational improvements, and maintaining open communication with all stakeholders. They will provide guidance to facilities and operational teams, managing performance, succession planning, and fostering continuous development.
The ideal candidate will have a strong customer service orientation, ensuring client satisfaction, and will be able to work effectively under pressure and meet deadlines.
Requirements:- Minimum of 8 years' experience in Facilities and Operations Management.
- Proven project management experience in facilities management.
- Strong understanding of CAPEX management, budgeting, financial reviews, and utility management.
- Experience in creating and executing a 3-year maintenance plan and conducting regular audits.
- Qualification: Engineering degree/diploma in Mechanical or Electrical Engineering or relevant technical qualification with at least 10 years of practical experience in an engineering and/or built environment.
- Expertise in vendor and contract management, ensuring compliance with SLA requirements.
- In-depth knowledge of legislation, industry standards, and regulations.
- Proficient in financial management, budgeting, and auditing principles.
- Problem-solving and decision-making skills, with the ability to manage multiple tasks under pressure.
- Strong customer service orientation, ensuring client satisfaction.
- Leadership and team management, fostering collaboration and performance excellence.
- High proficiency in communication, strategic thinking, and organizational planning.
- Ability to work effectively under pressure and meet deadlines.
- Customer service focus is essential.
- Internal: Portfolio Manager, Site Administrator, Security, Cleaning, Handymen.
- External: Contractors, Landlords, Tenants, Service Contractors.
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