Monitoring Centre Shift Leader

Listing reference: track_001269Listing status: OnlineApply by: 20 August 2024Position summaryJob category: Telecommunication and Mobile SystemsLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTRACKER requires the services of a Shift Supervisor in the Monitoring Control Centre. We require a self-starter with an...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and...

Job OverviewWe are seeking an experienced Shift Supervisor to join our team at Tracker South Africa. As a key member of our Monitoring Control Centre, you will be responsible for the daily management of your allocated shift and leading a team of diverse individuals.The successful candidate will have excellent communication skills, be self-motivated, and...

Job title : Monitoring Centre SupervisorJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Minimum RequirementsGrade 12, Matric Minimum of 3 years experience as a  controller Computer literate No criminal record. PSIRA registered with a Grade C Must be fully bilingual Experience in...

Afrizan People Intelligence is seeking an Executive Contact Centre Leader to drive business growth and innovation in our Omnichannel operation. The ideal candidate has experience in business development, operations, and leadership.Key Expectations:Develop and execute business strategies for expansionDesign and implement efficient Contact Centre...

Job title : Shift TechnicianJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose:The Mechanical Technician is responsible for overseeing the Planned Preventative Maintenance (PPM) of all systems within the Data Centre environment. This includes vendor supervision,...

Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality management. Providing full support to the Contact Centre Manager....

Leadership OpportunitySantam is a leading general insurance company in Southern Africa, seeking a Leader of Contact Centre Team to join our leadership team. As a key member of our contact centre leadership team, you will play a critical role in delivering exceptional customer service and driving business growth.The successful candidate will have a strong...

Job title : Shift Squad LeaderJob Location : Gauteng, JohannesburgDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries PRIMARY DUTIES AND RESPONSBILITIES- JOB SPECIFIC REQUIREMENTSRigorous planning and execution of support activities with feedback according to documented OLA s and SLAs. Do customer requirement and/or late...

Job Responsibilities:As a Power Monitoring Expert, you will be responsible for ensuring the accurate and reliable monitoring of power usage within our data centres. This includes configuring and managing power monitoring systems, troubleshooting issues, and implementing corrective actions to ensure optimal system performance.You will also be responsible for...

Our client - "a dynamic and innovative company dedicated to providing exceptional customer experiences:They have an opportunity for a talented and motivated Call Centre Team Leader to join their teamJob Summary:We're looking for an experienced Call Centre Team Leader to lead a team of customer service representatives. As a Team Leader, you will be...

Our client - "a dynamic and innovative company dedicated to providing exceptional customer experiences:They have an opportunity for a talented and motivated Call Centre Team Leader to join their teamJob Summary:We're looking for an experienced Call Centre Team Leader to lead a team of customer service representatives. As a Team Leader, you will be...

Job Overview:This is an exciting opportunity to join the CBRE Excellerate team as a Shift Operations Manager. You will be responsible for managing the day-to-day operations of our Data Centres, ensuring that all systems are running smoothly and efficiently.Key Responsibilities:Overseeing vendor activities and ensuring compliance with SLA'sMaintaining...

Job title : IT Audit Compliance Monitoring SpecialistJob Location : Gauteng, JohannesburgDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo develop and implement audit processes for conducting quality assurance of all deliverables to contribute to the implementation of a group compliance monitoring...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Call Centre Team Leader Lead, Inspire & GrowAre you a passionate leader who thrives in a dynamic, fast-paced environment? Do you have a talent for motivating teams and driving success?If so, we want YOU to be part of our clients innovative and customer-focused companyWhy Join?Our client is committed to delivering exceptional customer experiences and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

At Shift Pursuit, we pride ourselves on being a leader in healthcare recruitment, connecting talented professionals with top hospitals across South Africa. Our latest opportunity is for a highly skilled Registered Nurse to join our Adult ICU team in Johannesburg, where you will have the chance to make a tangible impact on patients'...