Executive Lodge Manager
2 weeks ago
We are seeking a seasoned and dynamic General Manager to oversee the operations of our premier Timeshare Lodge in Limpopo. As a live-in role, this position requires a dedicated professional with a passion for luxury hospitality and a proven track record in managing lodge operations.
Key Responsibilities:
- Operational Management: Oversee all lodge activities, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.
- Financial Oversight: Manage yearly budgets, prepare weekly and monthly financial reports for the Board, and handle short-, medium-, and long-term planning, including capital expenditure.
- Compliance and Safety: Lead building projects, ensure compliance with health and safety regulations and Reserve Rules, and manage property and insurance compliance.
- HR and Staff Management: Oversee general HR functions, including training, performance reviews, staff development, and wage negotiations.
- Guest Relations: Build and maintain relationships with timeshare owners, homeowners, points clubs, and exchange companies to enhance guest satisfaction.
- Marketing and Sales: Drive marketing initiatives to increase lodge visibility and occupancy.
- Compliance: Ensure adherence to POPI, EE, and Health & Safety regulations.
Requirements:
- Qualifications: Relevant qualification in health and safety, hospitality management, or a related field.
- Experience: Extensive experience in operations management, particularly with property and insurance compliance.
- Industry Connections: Strong network within the industry, especially with points clubs and exchange companies.
- Skills: Excellent problem-solving skills, proactive approach, and proven track record with contactable references.
- HR Management: Previous experience in wage negotiations and HR management.
- Leadership: Strong leadership skills with the ability to work collaboratively as a team player.
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